Legal

Privacy Policy

Last Updated: September 9, 2026

1. Introduction

East Coast Iron Doors LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website (eastcoastirondoors.site) and services, including appointment reminders. By using our services or opting into our communications, you agree to this Privacy Policy.

2. Information We Collect

Contact Information: Name, email address, phone number, and mailing address provided via the contact form at eastcoastirondoors.site/contact or appointments.

Communications Data: Records of your consent and opt-out activity for SMS and email.

Usage Data: IP address, browser type, and interaction data collected via cookies or analytics.

3. How We Use Your Information

We use your information to:

Send appointment confirmations and reminders.
Send application status updates and project-related transactional notifications.
Maintain compliance records related to A2P 10DLC messaging regulations.

4. SMS and Mobile Data Protection (A2P Compliance)

We highly value your privacy regarding mobile communications.

SMS Program Description: East Coast Iron Doors LLC operates an SMS messaging program to send transactional messages, including appointment confirmations, appointment reminders, and application status updates to customers who have explicitly opted in.

How to Opt-In: End users opt-in by visiting eastcoastirondoors.site/contact and submitting their contact details through the form. During form submission, users are presented with an unchecked consent checkbox to receive transactional messages related to their account, orders, or services. A separate, optional unchecked checkbox is also available for users who wish to receive marketing and promotional messages.

Message Frequency: Message frequency varies based on your interaction with our team. You may receive up to 4 messages per month related to your appointments and project inquiries.

Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Your Choices & Opt-Out

SMS Opt-Out: You can opt out of SMS messages at any time by replying STOP to any message you receive from us. After you send "STOP," we will send one final confirmation message.

Help: Reply HELP for more information or assistance.

Email Opt-Out: Click the "Unsubscribe" link in any email.

6. Cookies and Tracking

We use cookies to enhance your experience. You can manage cookie preferences through your browser settings.

7. Data Security

We implement administrative, technical, and physical safeguards to protect your personal information. However, no method of electronic transmission is 100% secure.

8. Children's Privacy

Our services are not intended for individuals under the age of 13.

9. Updates to This Policy

We may update this policy to reflect changes in our practices or regulatory requirements. Changes will be posted on this page with an updated date.

10. Contact Us

If you have questions about this Privacy Policy, please contact:

East Coast Iron Doors LLC
Address: 445 Winding Rd, Suite B
Old Bethpage, NY 11804

Business Hours: Monday – Friday, 10:00 AM – 5:00 PM

Phone: 602-299-9393

Email: [email protected]